Pemaquid Communications

A few weeks ago Pemaquid launched a new Web site for the Maine Health Access Foundation (MeHAF). MeHAF advances its mission through three strategic priorities: advancing health care reform in Maine; promoting patient and family-centered care; and strengthening Maine’s health care safety net.

The goal of our redesign project was to help give MeHAF the online tools needed to share knowledge, publicize the work of its grant recipients and strengthen its position as a thought leader on health care issues in Maine.

When MeHAF approached Pemaquid in January of this year, their Web site was not helping them advance their strategy. For several years they had been using a rigid, hard-to-use content management system that had been built using proprietary programming on an ASP.net platform. The system was balky and hard to adjust to meet changing needs. MeHAF staff had a tough time understanding how to manage the CMS, let alone how to use it to communicate quickly and effectively online.

Pemaquid responded by developing a custom version of our Pemaquid Content Manager, built atop the Django framework. We were able to quickly architect a solution that allowed MeHAF to preserve and migrate all the data from their existing site. At the same time, we were able to dramatically improve their ability to self-publish content on the site. Their page templates are much more flexible and search-engine-friendly, so over time we hope to see their search positioning (already relatively good for relevant topics) improve.

With the new Content Manager in place, MeHAF can update every page on their site – and create new ones – in a way that is easy to manage and is search-engine friendly. They can even easily control naming conventions (i.e. “mysite.com/mysection/mypage”). They can update news and events, and can update the contents of a custom library of Resources.

With a little help from graphic artist Arielle Walrath we updated the look and feel of the site to match design elements from their most recent annual report, designed by Portland agency Pennisi & Lamare.

As with all Pemaquid sites, MeHAF.org is built with bulletproof, cross-browser compatible CSS and xHTML and is structured so it’s easily accessible to folks with visual and physical impediments and who use assistive devices to browse the Web.

The solid base we’ve established also puts MeHAF in position to incorporate linkages to their nascent social networking system, and Django’s Open Source framework will allow us to build an online community for sharing health information through an onsite social network/forum, should MeHAF decide to move in that direction.

Whatever they decide to do next and however they choose to approach it online, the Pemaquid Content Manager will give them a platform that allows their site to easily grow and change along with their online communications objectives.

When designing all these way-cool, bubblicious Web 2.0 apps, and when working with frameworks like jQuery, it’s easy to get caught up in the ajax-y goodness of it all and forget about accessibility requirements.

One reason many Web sites don’t have a higher degree of accessibility built in is that accessible design is seen as hard work. It’s one more set of best practices to wrap one’s brain around.

Often, for designers, it can seem to take the fun out of things (though it doesn’t have to be that way).

Drew McClellan has a recent blog post on the subject that illustrates the point. He talks about the Cappucino framework, developed by 280 North and billed as a way to build “desktop-caliber applications that run in a web browser”. The 280 guys are even working on a drop-and-drop IDE, called Atlas, for creating Cappucino apps.

I haven’t tried Cappucino first hand, but the word on the street is that this system is incredibly stunning, and the folks at 280 North should be congratulated for the accomplishment.

Cappucino’s javascript-laden framework, however, still has a ways to go to address accessibility issues. Hopefully, the 280 guys – and others developing similar systems – will take the time and do the hard work necessary to make sure their creations have a high degree of accessibility built in.

We can do it without losing the Coolness Factor. Focus on simple elegance in your design, make it your business to understand best practices for accessible design, and you’ll be able to build sites that work with assistive devices and are also fun to use.